You are Our Number One Priority

Helene Redden


Helene has spent her entire career in the insurance industry. She began as an underwriter with Security Life, spent some time in claims, and has found her true calling on the Sales Connect Team. She is energized by human connection, so it is natural for her to spend the day working with clients and agents.


In her free time, Helene loves to be with friends and family around a roaring bonfire. 

Lynn Duffy


Lynn Duffy manages the Sales Connect Team. During Lynn’s nearly thirty years in insurance, she has done everything from underwriting to customer service to compliance. The Sales Connect Team has been the perfect fit for her because Lynn is a people person who is well-suited for sales, leadership and interacting with others.


When not in the office, Lynn likes to spend time with family and friends. One of her favorite memories is from when she went dog sledding! She also enjoys swimming, shopping, attending concerts, and trying new foods. 



Michelle has spent the last two and half years working for the Ameritas Administration Department, but previously worked for Security Life in the commissions department. Michelle loves building relationships with agents, so the Sales Connect Team plays to her strengths. 


When she isn’t busy working for our agents and policyholders, Michelle loves to spend time with her family, kayaking, traveling, cooking, going out with friends, knitting and working on her other passion, being a foodie. 

Allison Knauer


Allison joins our team with over ten years of experience in the insurance industry. She began her career with Group Administration at Eastern Life and Health, which was purchased by Security Life in 2010, and then continued on with Ameritas in 2017. She is thrilled to have found a new home in the Sales Connect Team. 


When Allison isn’t helping our agents, she enjoys spending time with her husband and dachshund, getting together with friends to knit, cooking and eating, kayaking, reading, and prefers glamping to camping.

We have a dedicated team of individuals standing by to support you. Together, this team has nearly a century of experience in the insurance industry, so you can rest assured that you’re in good hands.​

Contact the Sales Connect Team today!



Monday - Thursday 7:30 a.m. to 5:00 p.m. CT

Friday 7:30 a.m. to 4:30 p.m. CT


Michelle McFarland​